In today’s competitive marketplace, delivery systems are among the important instruments of integrated management strategy. Like the product base, the delivery system plays an important role in creating the value of the business for the Client. Hence the need for Shipment Confirmation System that, on the one hand, would be half a step ahead of the customers’ expectations, and, on the other, would be mobile and easy to use.
Shipment Confirmation System (SCS) is a web application that provides automatic confirmation services for the network of US based pharmacies. The application receives Patient Information via API (patient information is encrypted) and tries to obtain a confirmation from a patient. Based on settings and provided information, it will be hard mail / email / text message / phone call (by dialer or cs rep). As soon as confirmation is received, the application sends it back to the company that requested it. There is also an option to make request cancellation.
SCS can conventionally be divided into 2 parts: pharmacy part and https://confirmship.com part.
The main collaboration instrument between Pharmacy and Shipment Confirmation System is Pharmacy Refill Confirmation widget.
The developed system is Java 8 EE based. The following technologies and frameworks were used: jQuery, Material-UI, JSON, AJAX, Spring MVC, Thymeleaf, Hibernate. Amazon Aurora DB and AmazonDynamo DB are used for data storage. The platform uses multiple Amazon services, in particular AWS ElasticBeanstalk, ElasticCache, Amazon S3, Amazon SQS.